1. Introduction
This Disclaimer applies to the StemNest Academy website at www.stemnest.co.uk and all associated services and content (collectively, the "Platform"), operated by StemNest Academy Ltd, registered in England and Wales ("we", "our", "us").
By accessing or using the Platform, you acknowledge that you have read and understood this Disclaimer. Please read it carefully alongside our Terms of Use and Privacy Policy.
Nothing in this Disclaimer excludes or limits any liability that cannot lawfully be excluded or limited under applicable UK law, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
2. Platform Provided "As Is"
The StemNest Academy Platform and all content, materials, and services available through it are provided on an "as is" and "as available" basis, to the fullest extent permitted by applicable law.
We make no warranties, express or implied, including but not limited to:
- That the Platform will be continuously available, secure, or free from errors;
- That any defects or errors will be corrected;
- That the Platform or the servers that make it available are free from viruses or other harmful components;
- That the Platform will meet your specific requirements or expectations.
We will always endeavour to provide a high-quality, reliable experience. However, the nature of internet-based services means that occasional interruptions, delays, or technical issues may occur that are beyond our control.
3. Accuracy of Information
While StemNest Academy takes reasonable care to ensure that the information published on the Platform is accurate, complete, and up to date, we do not make any representations or warranties as to the accuracy, reliability, suitability, or completeness of any content on the Platform.
Content on the Platform is provided for general informational and educational purposes only. Any reliance you place on information published on the Platform is at your own risk. We recommend that you independently verify any information before acting on it.
StemNest Academy reserves the right to update, amend, or remove any content on the Platform at any time without notice.
4. Platform Availability
We make every reasonable effort to keep the Platform operational and accessible. However, we do not guarantee uninterrupted access and accept no liability for the Platform being temporarily unavailable due to:
- Scheduled or emergency maintenance;
- Technical failures, server issues, or internet infrastructure problems;
- Circumstances beyond our reasonable control, including power outages, cyberattacks, or natural events;
- Actions of third-party service providers on whom we rely to operate the Platform.
Where a scheduled session is disrupted due to a Platform outage caused by StemNest Academy, we will reschedule the session or provide a session credit. Please refer to our Refund & Cancellation Policy for further details.
5. Educational Outcomes
StemNest Academy is committed to delivering high-quality, personalised tutoring. However, we do not guarantee specific academic results, grades, or outcomes for any student.
Educational progress depends on many factors, including a student's individual effort, engagement, prior knowledge, and circumstances outside our control. Our tutors will always work to the best of their ability to support each student's learning journey, but we cannot guarantee that any particular outcome will be achieved.
Any testimonials, reviews, or case studies published on the Platform represent the experiences of individual students and families and are not a guarantee that you will achieve the same results.
6. User Content
StemNest Academy is not responsible for any content submitted, posted, or communicated by users through the Platform, including messages, student work, or feedback. We do not endorse, verify, or take responsibility for the accuracy or appropriateness of user-generated content.
We disclaim all liability in connection with any user content, including any claims arising under intellectual property law, privacy law, or any other applicable law. StemNest Academy reserves the right to remove any user content that violates our Terms of Use or is otherwise objectionable, at our sole discretion.
7. External Links
The Platform may contain links to third-party websites or resources that are not operated or controlled by StemNest Academy. The inclusion of any link does not imply endorsement, approval, or recommendation of the linked site or its content.
We have no control over the nature, content, or availability of external sites. We are not responsible for the content, privacy practices, or terms of any third-party website. Your use of any linked website is entirely at your own risk, and we encourage you to review the terms and privacy policy of any external site you visit.
8. Downloads
Any material or data that you download or otherwise obtain through the Platform is done entirely at your own discretion and risk. You are solely responsible for any damage to your device, loss of data, or other harm that results from downloading such material.
StemNest Academy does not warrant that files available for download through the Platform are free from viruses, malware, or other harmful code, although we take reasonable steps to ensure this is the case.
9. Limitation of Liability
To the fullest extent permitted by applicable law, StemNest Academy shall not be liable for any loss or damage of any kind arising from your use of, or inability to use, the Platform or its content, including but not limited to:
- Loss of revenue, profits, data, or business opportunity;
- Indirect, incidental, special, or consequential loss or damage;
- Loss or damage arising from delays, interruptions, errors, or omissions in the Platform;
- Loss or damage caused by computer viruses, unauthorised access, or other security incidents;
- Loss or damage arising from your reliance on any information published on the Platform.
Where StemNest Academy's liability cannot be excluded by law, our total liability to you shall not exceed the amount paid by you to StemNest Academy in the 12 months preceding the event giving rise to the claim. Where services were provided free of charge, our total liability shall not exceed £100.
Nothing in this Disclaimer limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded under UK law.
10. User Responsibility
Your use of the Platform is your sole responsibility. You are responsible for ensuring that your use of the Platform complies with all applicable laws and regulations and with our Terms of Use.
Where a parent or guardian has registered on behalf of a Minor, the parent or guardian accepts full responsibility for the Minor's use of the Platform and for ensuring that the Minor uses the Platform appropriately and in accordance with these terms.
StemNest Academy makes no representations or warranties as to the conduct of users on the Platform and is not responsible for any harm, loss, or damage caused by the actions of other users.
11. Contact Us
If you have any questions about this Disclaimer or wish to report a concern, please contact us: